Grup Eina International Ltd. currently wishes to recruit a full-time automotive technical advisor to integrate into the Support Helpline to garages’ team.
THE MAIN RESPONSABILITIES:
To receive incoming calls from independent garages.
To send information and/or offer advice on relevant queries relating to everyday problems and procedures.
Issues ranging from component locations, type of oil, timing belt procedures, wiring diagrams, etc. to in-depth diagnostic or technical problems.
Using manufactures technical portals to search relevant information.
Recording daily/weekly activity reports.
IDEALY THE SUCCESSFUL CANDIDATE SHOULD:
Be a fully qualified Motor Vehicle Mechanic with a minimum 3-year experience with extensive mechanical and electrical experience.
Have practical knowledge with diagnostics and modern vehicle electronics.
Have good customer service skills, verbal and written with the ability to deal with people at all levels of the organization.
Have excellent organizational and administration skills and the ability to prioritize tasks effectively.
Have good PC skills including Microsoft Office, etc.
Be focused and have a detail oriented approach to work.
Ability to make sound, logical decisions while demonstrating a strong sense of responsibility and professionalism
Ability to learn and adapt to new software technologies.
For the successful applicant we are offering a secure, permanent position in our company, committed to growth and continuous development and training. If you are interested in this position and believe you can make a significant contribution to our business please forward your CV by e-mail.